Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Adrianna Mcnabb

Adrianna Mcnabb

February 20, 2026

5  out of  5
rating by Adrianna Mcnabb
"I spoke to a agent named jazy and she was beyond help and so kind , she gave me a great offer on getting car insurance were I don’t have to pay a arm and a leg, she was so helpful and professional at what she does. If anyone ever needs help getting a quote or car insurance go to Jazy she did a phenomenal job 🫰🏽🤗🙌🏼👍🏼"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Profile photo of Doris Garcia

Doris Garcia

February 19, 2026

5  out of  5
rating by Doris Garcia
"Cari was very helpful! ⭐️ ⭐️⭐️⭐️⭐️"
Profile photo of Ronald Dawson

Ronald Dawson

February 17, 2026

5  out of  5
rating by Ronald Dawson
"Cari was very helpful to letting me know how the new system for both my auto and renters insurance work. Appreciate the help"
Profile photo of Gabriele Flores

Gabriele Flores

February 17, 2026

5  out of  5
rating by Gabriele Flores
"Five stars for Jaz! She was very knowledgeable and let me know what I was actually paying for! Would highly recommend her!"
Profile photo of Lisa Marie king

Lisa Marie king

February 16, 2026

5  out of  5
rating by Lisa Marie king
"Madison made my experience worry free! She reviewed my old policy and found items that were over my needs and provided me and my family with better coverage and pricing. This is why I will always use Steve Sipes and his amazing staff for my insurance needs"
We responded:
"Lisa, thank you for your feedback! I'm glad Madison made your experience worry-free by enhancing your coverage and pricing. Our team is committed to simplifying insurance for you. If you're considering life insurance or have any questions about it, we're here to help. Let us know if you need anything else!"
Profile photo of Carrie Mahle

Carrie Mahle

February 10, 2026

5  out of  5
rating by Carrie Mahle
"Made the process of getting boat insurance easy! Highly recommend!"
Profile photo of Corey

Corey

February 4, 2026

5  out of  5
rating by Corey
"Cari helped me today very professional"
Profile photo of Robert Sorge

Robert Sorge

January 27, 2026

5  out of  5
rating by Robert Sorge
"Steven Gognat came through for me when I had a hard deadline to get insurance."
We responded:
"Thank you for your kind feedback! I’m glad we could help you meet your deadline and provide the insurance coverage you needed. Please don’t hesitate to reach out if you need any assistance in the future!"
Profile photo of Thu Thu

Thu Thu

January 27, 2026

5  out of  5
rating by Thu Thu
"Sylvia V. goes beyond with her customer service skills. She knows her insurance business. Thanks for being so sweet too. Stellar Service with Steve Sipes"
We responded:
"Thanks a bunch for the awesome feedback! We’re so happy she could help you out. We really appreciate you taking the time to share your experience!"
Profile photo of James Dymott

James Dymott

January 27, 2026

5  out of  5
rating by James Dymott
"I first used this company for boat insurance and now have my cars and home insurance with them. Madison who helped with the home did an excellent job assisting with getting a like for like quote and then finalizing the policy which has given me a substantial saving."
We responded:
"We can’t thank you enough for your fantastic review and that Madison was able to help you save! Your feedback brightens our day and encourages us to keep striving for excellence. If you’re thinking about life insurance, we would love to help you navigate your options.
"
Profile photo of MM

MM

January 15, 2026

2  out of  5
rating by MM
"No one picked up the phone at the Steve Sipes agency two days after Hurricane Beryl. Unbelievable!!! I called State Farm claim center and it was very difficult to file a claim. This company is an absolute mess! No one is helpful. They don’t respect their customers. State Farm is a horrible company. They make the entire claims process very stressful. The insurance agents are deceitful and sell bad policies! I have been on the phone with 4 agents for about 2 hours. They are unwilling to provide a time frame of when I can expect to receive a call from a Claim Handler. It has been almost 2 MONTHS and they still have not fixed my roof after hurricane Beryl! This company is beyond wicked! Don’t buy any policies from them. Having State Farm insurance for your house is like having no insurance. They make it very difficult To process and delay the claim so they don’t have to pay. Don’t believe the positive reviews. I am sure many are fake."
Profile photo of Juju Kendall

Juju Kendall

January 6, 2026

5  out of  5
rating by Juju Kendall
"Steve G was able to help me with adding a car to my account and was very patient and pleasant waitingt for me to find info. He was very professional and didn’t mind my silly jokes. He’s a wonderful agent!"
We responded:
"We’re so glad to hear that Steve G was able to assist you with adding your car and made the experience pleasant and stress-free. It’s great to know he was patient, professional, and even appreciated your jokes! Thank you for sharing your positive feedback.
-Steve Sipes State Farm"
Profile photo of Jeffrey Cotlar

Jeffrey Cotlar

January 2, 2026

5  out of  5
rating by Jeffrey Cotlar
"I needed some information on my bill on a Saturday afternoon and was surprised the Insurance office was open till 5 PM. Maria answered all my questions. I thought I’d have to wait till Monday morning, but that’s one less phone call I have to make, thanks Maria."
We responded:
"Thank you, Jeffrey, for your positive feedback! I'm glad you appreciated the customer service. If you ever want to explore life insurance options or have any questions, feel free to reach out. We're here to help!"
Profile photo of Shawn Bussey

Shawn Bussey

December 19, 2025

5  out of  5
rating by Shawn Bussey
"Madison was amazing and very helpful!! She was patient and broke down all possible options while also providing options. She deserves a raise in her yearly review 10 stars!"
We responded:
"Thank you, Shawn! I'm happy to hear that Madison provided such excellent service and helped you explore all your options. I'll be sure to pass along your kind words to her. If there's anything else we can assist you with, just let us know!"
Profile photo of Gil Deininger

Gil Deininger

December 16, 2025

5  out of  5
rating by Gil Deininger
"Steve did an outstanding job for us. If you are looking for insurance coverage Steve is the one to call."
We responded:
"Thank you, Gil! I'm happy to hear that you had a great experience with Steve. We appreciate your recommendation and are here to assist with any insurance needs you may have. Let us know if there's anything else we can do for you!"
Profile photo of Vince Johnson

Vince Johnson

November 26, 2025

5  out of  5
rating by Vince Johnson
"Madison was very helpful and took her time to explain the paperwork. I received a very good home and car insurance plan."
We responded:
"Thank you for your review, Vince! I'm happy to hear that Madison was able to assist you effectively and that you're satisfied with your home and car insurance plan. If you have any more questions or need further assistance, feel free to reach out anytime. We're here to help!"
Profile photo of Tuan Vu

Tuan Vu

November 20, 2025

5  out of  5
rating by Tuan Vu
"Steve was able to get me the lowest Rate with least hassle and all within a 3days for very tight time window purchase of a Carver 350 Mariner. Awesome Service, Steve!!!"
We responded:
"Thank you, Tuan! I'm happy to know that Steve was able to assist you with your Carver 350 Mariner purchase so efficiently. We appreciate your feedback and are always here to help with any future insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Ray Hensarling

Ray Hensarling

November 18, 2025

5  out of  5
rating by Ray Hensarling
"Great experience with Steve Gognat in this State Farm Office insuring a boat. Very professional!"
We responded:
"Thank you, Ray! I'm happy to hear about your positive experience with Steve while insuring your boat. Our team takes pride in providing professional service. If you have any more insurance needs or questions, feel free to reach out!"
Profile photo of hector Garza

hector Garza

November 18, 2025

5  out of  5
rating by hector Garza
"Madison was extremely kind and professional."
We responded:
"Hector, thank you for your feedback! I'm happy to hear that Madison provided you with such kind and professional service. Our team is dedicated to delivering a great experience. If you need anything else, feel free to reach out!"
Profile photo of Louis Roach

Louis Roach

November 14, 2025

5  out of  5
rating by Louis Roach
"Madison is a keeper!! Informative, very knowledgeable, patient . Every question asked,she gave an informative/ detailed answer. Very delightful, engaging personality. Being a senior citizen,I felt respected, not rushed or misled. I predict she'll rise to the top level of Management!!"
We responded:
"Thank you, Louis! I'm pleased to hear about your positive experience with Madison. Her dedication to providing detailed and respectful service is truly appreciated. We are grateful to have her on our team. If you need anything else, please don't hesitate to reach out!"
Profile photo of Trang Lam

Trang Lam

November 7, 2025

5  out of  5
rating by Trang Lam
"Sylvia was amazing! She stayed after hours to help me get my policy because I needed it quickly. She is always professional and caring. She is truly a great asset to the Steve Sipes Agency and I appreciate her. Thank you so much, Sylvia!"
We responded:
"Thank you for your wonderful feedback, Trang! I'm so happy to hear about the service Sylvia provided. Her dedication and professionalism truly make a difference, and I'm glad she could assist you promptly. We appreciate your kind words and look forward to serving you again. Let us know if there's anything else we can do for you!"
Profile photo of Kimberley Kelly

Kimberley Kelly

November 7, 2025

5  out of  5
rating by Kimberley Kelly
"Mr Steve Gognat was very polite he walked me through updated my files and he has patience good customer service"
We responded:
"Thank you, Kimberley! I'm happy to hear that Steve provided you with such excellent service. We appreciate your feedback and are always here to assist you with any insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Joe Driscoll

Joe Driscoll

October 23, 2025

5  out of  5
rating by Joe Driscoll
"I needed to make changes to my account with time sensitive urgency. Steve G got it done ASAP."
We responded:
"Thank you, Joe! I'm happy to hear that Steve G was able to assist you promptly with your account changes. Our team is committed to providing efficient service. If you need anything else, feel free to reach out!"
Profile photo of Tina Marsh

Tina Marsh

October 21, 2025

5  out of  5
rating by Tina Marsh
"Maria took the time to explain some things that no one ever mentioned before. For example, I had an at fault accident in March 2023 and was told my monthly premium would go up as a result and that after 3 years that upcharge would fall off. I have called in several times in the past couple of years with various questions and Maria was the first person to tell me that because of my longevity with State Farm, I wasn't charged that accident fee. I've been waiting for that fee to go away, and no one ever told me it was never there in the first place. Even when I called in to find ways to lower my monthly premium. Thank you, Maria, for taking the time today, Oct. 21st, to answer questions I didn't even know I had. I really appreciate you taking that time."
We responded:
"Hi Tina, thanks for taking the time to recognize Maria. She's a wealth of knowledge and probably knows the ins and outs of State Farm as well as anyone. Just sorry we didn't catch that before for you. I do commit that we will always take the time to try to help explain things in a way that helps, anytime we can. Best regards, Steve S."
Profile photo of Brent Doonan

Brent Doonan

October 21, 2025

5  out of  5
rating by Brent Doonan
"Steve insured my new boat. He was very professional throughout the process and I got a great deal when compared to other agents. Definiately 5 stars!"
We responded:
"Thank you, Brent! I'm happy to know you had a positive experience insuring your new boat with us. It's great to hear you found our service professional and the deal competitive. If you have any more insurance needs or questions, feel free to reach out anytime. Thanks for choosing us!"